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Hotel · Hanoi · Ha Noi Municipality

Hanoi Center Silk Boutique Hotel & Travel

A 4-star boutique hotel in Hanoi's Old Quarter, known for its central location, attentive staff, and comfortable rooms.

  • Central Old Quarter location near Hoan Kiem Lake and St. Joseph's Cathedral
  • Rooms praised for cleanliness and soundproofing
  • Staff commended for organizing tours and providing local recommendations
8.9 Great 1809 reviews Booking.com 8.9 · 1809 reviews

About

Hanoi Center Silk Boutique Hotel & Travel

Hanoi Center Silk Boutique Hotel & Travel sits on Pho Chan Cam in the heart of Hanoi's Old Quarter, a short walk from Hoan Kiem Lake and St. Joseph's Cathedral. The 32 rooms overlook the city, and the hotel provides a 24-hour reception, currency exchange, and a lift. Paid airport shuttle service and car hire are available for getting around.

Inside, the property offers a restaurant, a snack bar, room service, and a spa & wellness centre with massage and beauty treatments. Guests can use the fitness centre, leisure/TV room, and sun terrace. The hotel maintains a no-smoking policy throughout, and while parking is available, pets are not allowed. The property also includes a business centre and family amenities like cots and babysitting services.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Unbeatable Old Quarter location — Guests consistently praise the hotel's position in Hanoi's Old Quarter, within walking distance of Hoan Kiem Lake, St. Joseph's Cathedral, and lively markets and restaurants.
  • Attentive and helpful staff — The staff receive frequent commendations for assisting with tour organization, transportation, and local dining recommendations, contributing to a high staff rating.
  • Clean and comfortable rooms — Rooms are described as clean, spacious, and well-maintained, with comfortable beds and effective soundproofing in several reviews.
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Worth weighing

3 to weigh
  • Comfort rating below other categories — While many guests found beds comfortable, the Comfort category scored 7.9, the lowest of all rating categories, suggesting some inconsistency in sleep quality.
  • Facilities score relatively modest — The Facilities category rated 8.3, lower than rooms and service, indicating that some on-site amenities may not fully meet expectations.
  • No pets allowed — The hotel does not permit pets, which may be a consideration for travelers hoping to bring their animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Two-Bedroom Apartment

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

King Suite

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Triple Room

  • Sleeping arrangements for 3 persons

Family Room

  • 1 King-size bed and 1 Sofa bed

Deluxe Room

  • 2 Single beds or 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room & Comfort

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Electric kettle
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Free toiletries
  • Electric blankets

Food & Drink

  • Restaurant
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Dinner
  • Happy hour

Wellness & Leisure

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage (back, head, full body, foot)
  • Beauty treatments (manicure, pedicure, facial, waxing)
  • Fitness centre
  • Sun terrace
  • BBQ facilities
  • Leisure/TV room
  • Live entertainment

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Currency exchange
  • Luggage storage
  • Safe deposit box
  • Express check-in/check-out
  • VIP check-in/check-out
  • Business centre
  • Fax/Photocopying

Family & Kids

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Children's play area

Outdoor & Activities

  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Accessibility & Parking

  • Parking
  • Electric vehicle charging station
  • Lift
  • Key card access
  • Key access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 1809 reviews

Guest-rated 8.9/10 from 1,809 reviews

Booking.com · 8.9 · 1809 reviews
8.9Verified guest

“The twin room came with a laptop-compatible safe, minibar, and a stone fireplace. The location was central, right in the lively Old Town, and it was only a short walk from a bustling market.”

8.9Verified guest

“The unit had a balcony.”

8.9Verified guest

“The location offered a great balance of quiet and convenience — just a short walk from Hoan Kiem Lake. The cute atmosphere and considerate staff really made the stay better.”

8.9Verified guest

“The hotel was clean and the facilities were pretty nice, with an incredible location in the heart of Hanoi's Old City Centre.”

8.9Verified guest

“The location was unbeatable — right in Hoan Kiem District, near St. Joseph's Cathedral in the Old Town, and close to places outside Hanoi as well.”

8.9Verified guest

“The hotel and room were fairly clean. My suite had a large bathroom, and the bed was so comfortable I slept like a baby. The location was ideal, a short distance from Hoan Kiem Lake, close to the lake, St. Joseph's Cathedral, great restaurants, coffee shops, and landmarks. The service was excellent, and I got a free wake-up call, which was a nice touch.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel, the lake is a central Hanoi landmark, ideal for a morning stroll around the water and the iconic red bridge.

St. Joseph's Cathedral: Located in the Old Quarter, this neo-Gothic cathedral is a popular photo spot and a starting point for exploring the surrounding streets.

Old Quarter: The hotel sits on Pho Chan Cam, putting you in the middle of Hanoi's bustling old town, with its markets, street food, and historic shopfronts.

16 Pho Chan Cam, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 01:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
32 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 01:00 to 11:00.

Is parking available at the hotel?

Yes, parking is listed as an available amenity, though details on charges or reservations are not specified.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Does the hotel provide airport transportation?

Yes, a paid airport shuttle is available.

What dining options are on-site?

The hotel has a restaurant, a snack bar, and offers in-room breakfast. Special diet menus and packed lunches can also be arranged.

Nearby

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The bottom line

Hanoi Center Silk Boutique Hotel & Travel earns its strong reputation through a prime Old Quarter location, a genuinely caring staff, and clean, comfortable rooms. While comfort and facilities scores trail the top marks, the overall experience — backed by an 8.9 rating from 1,809 reviews — makes it a solid choice for first-time visitors to Hanoi.

8.9Based on 1,809 guest reviews and an 8.9 rating

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